This Privacy Policy describes how Navkar Fashion ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our store, or otherwise communicate with us (collectively, the "Services"). By using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Information We Collect
We collect information about you from a variety of sources to provide and improve our Services. The information we collect falls into the following categories:
a) Information You Provide to Us Directly:
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Contact Information: Name, billing address, shipping address, phone number, and email address.
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Account Information: Username, password, and other details if you create an account on our site.
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Order Information: Details about the products you purchase, and payment information (though payment details are typically processed by a secure third-party payment gateway).
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Communications: Any information you share when you contact our customer service, participate in a survey, or otherwise communicate with us.
b) Information We Collect Automatically:
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Device Information: When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, time zone, and information about the cookies installed on your device.
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Usage Data: We collect information about how you interact with our Services, such as the pages you view, the links you click, products you browse, and other actions you take on our site.
2. How We Use Your Personal Information
We use the information we collect for various purposes, including:
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Fulfilling Orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.
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Providing Customer Support: To respond to your inquiries, provide support, and resolve any issues.
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Marketing and Advertising: To send you promotional messages, offers, and advertisements that may be of interest to you (with your consent, where required by law).
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Improving Our Services: To monitor and analyze usage and trends to improve our website, products, and customer experience.
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Security and Fraud Prevention: To screen for potential risk, fraudulent transactions, and to protect the security of our Services.
3. Sharing Your Information
We do not sell your personal information. We may share your information with third-party service providers to help us operate our business and provide the Services, such as:
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Shopify: Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application.
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Payment Processors: To securely process your payments.
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Shipping Carriers: To fulfill and deliver your orders.
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Marketing Partners: To help us with our marketing efforts.
We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
4. Your Rights
Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:
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Access the personal information we hold about you.
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Correct inaccurate or incomplete information.
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Delete or erase your personal information.
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Opt-out of marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.
To exercise any of these rights, please contact us using the contact information below.
5. Data Retention
We will retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, and to maintain your account with us.
6. Security
We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page and update the "Last Updated" date.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Navkar Fashion Shop No.5, Indralok Shopping Centre, Near GST under bridge, New Ranip, Ahmedabad - 382480, Gujarat, India
Email: navkarfashion01@gmail.com
Phone: +91 79849 88232